Privacy policy

Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.aerogearflex.com ("the Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or automotive accessories you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log Files – Track actions occurring on the Site and collect information including your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the Site.

Our website may use technologies such as:

  • Google Analytics
  • Google Tag Manager
  • Meta (Facebook) Pixel

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Full Name
  • Billing Address
  • Shipping Address
  • Payment Information
  • Email Address
  • Telephone Number

We refer to this information as "Order Information."

Throughout this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to:

  • Process and fulfill your orders;
  • Process payments securely;
  • Arrange shipping and delivery;
  • Send invoices and order confirmations;
  • Communicate with you regarding your orders;
  • Provide customer support;
  • Detect and prevent fraud or unauthorized transactions;
  • Improve our products and services;
  • Send promotional emails or marketing communications when you have consented to receive them.

We use Device Information to:

  • Help detect fraud and security risks;
  • Improve and optimize our website;
  • Understand how customers use our website;
  • Measure the effectiveness of our advertising campaigns;
  • Improve the overall shopping experience.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information only when necessary to operate our business and fulfill your orders.

This may include trusted third-party providers such as:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Analytics providers (such as Google Analytics)
  • Advertising platforms (such as Meta/Facebook)

We may also disclose your information when required by law or when necessary to protect our legal rights.

For more information:

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide personalized advertisements or marketing communications that may be relevant to your interests.

For more information about targeted advertising, please visit:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

DO NOT TRACK

Please note that we do not modify our Site's data collection and usage practices when your browser sends a "Do Not Track" signal.

YOUR RIGHTS

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction providing similar rights, you have the right to:

  • Access your personal information;
  • Correct inaccurate information;
  • Request deletion of your information;
  • Restrict or object to certain processing;
  • Request a copy of your data (data portability);
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.

DATA RETENTION

We retain your Order Information only as long as necessary to fulfill our contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements, unless you request deletion where permitted by law.

MINORS

Our website is not intended for individuals under the age of 18.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes. Any updates will be posted on this page with immediate effect.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Aero Gear Flex

Website: www.aerogearflex.com

Email: sales@aerogearflex.com